What it takes to be a mystery shopper…

MYSTERY SHOPPERS In general,┬ámystery shoppers need to have an eye for detail and good communication skills when they visit a business and pose as a potential customer. They typically make an enquiry, listen to what is offered to them by the counter staff, and then back out of the potential transaction. A mystery shopper will …

Business Intelligence Analysis

WHAT IS BUSINESS INTELLIGENCE? IS THAT AN OXYMORON? A Business Intelligence Analyst makes a leading contribution to the development, planning and production of intelligence outputs and outcomes. Intelligence Analysts are primarily concerned with the production of value-added product from the collection, evaluation and analysis of information, including bulk datasets and special collections. These professionals have …